Beschwerden & Vorschläge

Hilfe zu einer Bestellung oder einem Produkt benötigt?

Please start with our support team — they can resolve most issues fastest:

• E-Mail support@tesvx.com
• Live chat on any page
• Kontakt

Bereits den Support kontaktiert und weiterhin Hilfe benötigt?

You can escalate directly to our management team: support@tesvx.com

Please include:

• Your order number and the e-mail used at checkout;
• Your previous ticket or e-mail subject, if any;
• What happened and what outcome you are looking for.

We aim to acknowledge escalations within 2 business days.

Vorschläge und Produktideen

Ideas for new Tesla accessories, website improvements or service feedback are always welcome at the same address, or through the contact form with the topic “Complaint or suggestion”. We may not be able to reply to every suggestion individually, but every message is read and shared with the relevant team.

Kind regards,
The TESVX Management Team