Quejas y sugerencias

¿Necesitas ayuda con un pedido o producto?

Please start with our support team — they can resolve most issues fastest:

• Correo electrónico support@tesvx.com
• Live chat on any page
• Contacto

¿Ya has contactado con el servicio de asistencia y sigues necesitando ayuda?

You can escalate directly to our management team: support@tesvx.com

Please include:

• Your order number and the e-mail used at checkout;
• Your previous ticket or e-mail subject, if any;
• What happened and what outcome you are looking for.

We aim to acknowledge escalations within 2 business days.

Sugerencias e ideas de productos

Ideas for new Tesla accessories, website improvements or service feedback are always welcome at the same address, or through the contact form with the topic “Complaint or suggestion”. We may not be able to reply to every suggestion individually, but every message is read and shared with the relevant team.

Kind regards,
The TESVX Management Team