TESVXtesvx.com
Source: https://tesvx.com/contact-us/

TESVX Owner Support

Real help for every mile

Our Tesla accessory specialists are real people who can help you choose the right upgrade, confirm fitment or sort out an order. E-mail is the best way to reach us — it keeps a written record and lets you attach photos.

E-mail replies
Within 12 hours
Live chat
Every page
Service days
Monday-Saturday
Service hours
9:00 AM-6:00 PM GMT+8

What Can We Help With?

Recommended channel

E-mail Our Support Team

Best for orders, returns, warranty and anything that needs a written record. Choose a topic so your request reaches the right team; you can reply to our e-mail with photos or video.

You can also e-mail us directly at support@tesvx.com.

Other Ways to Reach Us

E-mail
support@tesvx.com — orders, returns, warranty and attachments.
Live chat
Bottom-right of every page — product, fitment and policy questions.
WhatsApp
+44 7525 068809 — short questions; please use e-mail for orders and claims.
Phone
+44 7525 068809
Self-service
Track your order · FAQs · Help Center

Business & Partnerships

Creators & affiliatessupport@tesvx.com — see Creator Rewards.
Installation shops & businesssupport@tesvx.com — see Installation Partners.
Still not resolved?See Complaints & Suggestions to reach our management team.

Good to Know

How quickly will you reply?

Within 12 hours during service hours (Monday-Saturday, 9:00 AM-6:00 PM GMT+8).

What should I include for an order question?

Your order number, the e-mail used at checkout and a short description. For product or installation issues, photos or a short video help a lot.

How can I confirm a product fits my Tesla?

Send us the product link plus your model, year, factory or region (if known), left- or right-hand drive and country.

Where do I send a return?

Contact us first. Once your return is approved we send the return address and instructions. Our business address is not a return address and cannot accept returned parcels.

What can live chat help with?

Quick product, fitment, shipping and policy questions. E-mail is still recommended for order changes, returns and warranty claims.

Company

Official Contact Information

Brand
TESVX
Company
Shenzhen Yunhaoyang Technology Co., Ltd.
Business address
Room 203, No. 12, Lane 13, Lingxia Garden, Area 36, Shanghe Community, Xin'an Subdistrict, Bao'an District, Shenzhen, Guangdong 518101, China
Business address only — not a return address.
E-mail
support@tesvx.com
Website
tesvx.com