TESVXtesvx.com
Source: https://tesvx.com/help-center/

Support and help

TESVX Help Center

Find the right support route for orders, shipping, returns, warranty, fitment questions, rewards and after-sales communication.

Support routes
9
Service hours
9:00 AM-6:00 PM GMT+8
Response target
12 hours
Support e-mail
support@tesvx.com

Support routing

Start with the topic that matches your case.

Choosing the right route helps us review your request faster and keeps order, shipping, return, warranty, feedback and technical cases clear.

Support Routes

Track Your OrderCheck shipment progress. Shipping PolicyShipping rules and timing. Return & RefundReturn request requirements. Product & FitmentConfirm fitment or get installation help. FAQsQuick answers to common questions. Warranty ServiceWarranty coverage and claims. RewardsEarn and redeem points. Coupons & DiscountsOffers and code rules. Complaints & SuggestionsEscalate an unresolved case.

Before You Contact Us

A complete first message usually saves back-and-forth and helps us find the next step.

Order number
Include the order number or purchase e-mail if your question is about an order.
Vehicle and product
Your Tesla model and year (VIN for fitment or warranty issues) and the product page you are asking about.
Issue summary
Describe what happened, when it started and what you have already checked.
Photos or video
Clear photos, screenshots or a short video help explain the case.

Direct contact

Contact TESVX Support

For after-sales and product support, use our official channels: e-mail support@tesvx.com, WhatsApp +44 7525 068809, or the support form.

Business Information

TESVX is operated by Shenzhen Yunhaoyang Technology Co., Ltd..

Room 203, No. 12, Lane 13, Lingxia Garden, Area 36, Shanghe Community, Xin'an Subdistrict, Bao'an District, Shenzhen, Guangdong 518101, China

Business address only, not a return address.