{"id":68,"date":"2024-12-24T12:51:53","date_gmt":"2024-12-24T12:51:53","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/kiddy\/?page_id=68"},"modified":"2026-10-05T04:02:48","modified_gmt":"2026-10-05T12:02:48","slug":"contacta-con-nosotros","status":"publish","type":"page","link":"https:\/\/tesvx.com\/es\/contact-us\/","title":{"rendered":"Contacto"},"content":{"rendered":"<div class=\"abpp abpp--contact\">\n<nav class=\"abpp-crumb\" aria-label=\"Ruta de navegaci\u00f3n\"><a href=\"https:\/\/tesvx.com\/es\/\">Inicio<\/a> \/ Contacta con nosotros<\/nav>\n<header class=\"abpp-hero\">\n<div>\n<p class=\"abpp-eyebrow\">TESVX Owner Support<\/p>\n<h1 class=\"abpp-title\">Real help for every mile<\/h1>\n<p class=\"abpp-lead\">Our Tesla accessory specialists are real people who can help you choose the right upgrade, confirm fitment or sort out an order. E-mail is the best way to reach us &mdash; it keeps a written record and lets you attach photos.<\/p>\n<\/div>\n<aside class=\"abpp-quick\" aria-label=\"Referencia r\u00e1pida\"><p class=\"abpp-label\">Referencia r\u00e1pida<\/p><dl>\n<dt>E-mail (recommended)<\/dt><dd><a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a><\/dd>\n<dt>E-mail replies<\/dt><dd>Within 12 hours<\/dd>\n<dt>Horario de atenci\u00f3n<\/dt><dd>Monday-Saturday, 9:00 AM-6:00 PM GMT+8<\/dd>\n<dt>WhatsApp<\/dt><dd><a href=\"https:\/\/wa.me\/447525068809\" target=\"_blank\" rel=\"noopener\">+44 7525 068809<\/a><\/dd>\n<\/dl><\/aside>\n<\/header>\n<dl class=\"abpp-kpis\">\n<div><dt>E-mail replies<\/dt><dd>Within 12 hours<\/dd><\/div>\n<div><dt>Live chat<\/dt><dd>Every page<\/dd><\/div>\n<div><dt>D\u00edas de servicio<\/dt><dd>Monday-Saturday<\/dd><\/div>\n<div><dt>Horario de atenci\u00f3n<\/dt><dd>9:00 AM-6:00 PM GMT+8<\/dd><\/div>\n<\/dl>\n<section class=\"abpp-sec\"><h2>What Can We Help With?<\/h2>\n<div class=\"abpp-routes\">\n<a class=\"abpp-route\" href=\"#abpp-contact\"><strong>Asistencia con pedidos<\/strong><span>Changes, missing items and delivery questions.<\/span><\/a>\n<a class=\"abpp-route\" href=\"#abpp-contact\"><strong>Product &amp; fitment<\/strong><span>Send your Tesla model, year and the product link.<\/span><\/a>\n<a class=\"abpp-route\" href=\"#abpp-contact\"><strong>Devoluciones y garant\u00eda<\/strong><span>Start a return, report a problem or check coverage.<\/span><\/a>\n<a href=\"https:\/\/tesvx.com\/es\/track-your-order\/\" class=\"abpp-route\"><strong>Track my order<\/strong><span>Instant shipment status.<\/span><\/a>\n<\/div>\n<\/section>\n<section class=\"abpp-toolbox\"><p class=\"abpp-label\">Recommended channel<\/p><h2>E-mail Our Support Team<\/h2>\n<p>Best for orders, returns, warranty and anything that needs a written record. Choose a topic so your request reaches the right team; you can reply to our e-mail with photos or video.<\/p>\n<form class=\"abpp-form\" id=\"abpp-contact\" method=\"post\" action=\"https:\/\/tesvx.com\/wp-admin\/admin-post.php\"><input type=\"hidden\" name=\"action\" value=\"abpp_submit\"><input type=\"hidden\" name=\"abpp_form\" value=\"contact\"><input type=\"hidden\" name=\"abpp_page\" value=\"0\"><input type=\"hidden\" id=\"_abpp_nonce\" name=\"_abpp_nonce\" value=\"bd34e62453\" \/><p class=\"abpp-hp\" aria-hidden=\"true\"><label>Deja este campo vac\u00edo <input type=\"text\" name=\"abpp_hp\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/p><div class=\"abpp-form__grid\"><p class=\"abpp-field\"><label for=\"abpp-first_name\">Nombre <span aria-hidden=\"true\">*<\/span><\/label><input id=\"abpp-first_name\" type=\"text\" name=\"first_name\" maxlength=\"200\" required><\/p><p class=\"abpp-field\"><label for=\"abpp-last_name\">Apellidos <span aria-hidden=\"true\">*<\/span><\/label><input id=\"abpp-last_name\" type=\"text\" name=\"last_name\" maxlength=\"200\" required><\/p><p class=\"abpp-field\"><label for=\"abpp-email\">Correo electr\u00f3nico <span aria-hidden=\"true\">*<\/span><\/label><input id=\"abpp-email\" type=\"email\" name=\"email\" maxlength=\"200\" required><\/p><p class=\"abpp-field\"><label for=\"abpp-order\">N\u00famero de pedido <small>(opcional)<\/small><\/label><input id=\"abpp-order\" type=\"text\" name=\"order\" maxlength=\"200\"><\/p><p class=\"abpp-field\"><label for=\"abpp-model\">Tesla model &amp; year <small>(opcional)<\/small><\/label><input id=\"abpp-model\" type=\"text\" name=\"model\" maxlength=\"200\"><\/p><p class=\"abpp-field\"><label for=\"abpp-topic\">Tema <span aria-hidden=\"true\">*<\/span><\/label><select id=\"abpp-topic\" name=\"topic\" required><option value=\"\">- Selecciona un tema -<\/option><option value=\"Order support\">Asistencia con pedidos<\/option><option value=\"Product &amp; fitment\">Product &amp; fitment<\/option><option value=\"Returns &amp; warranty\">Devoluciones y garant\u00eda<\/option><option value=\"Shipping &amp; tracking\">Shipping &amp; tracking<\/option><option value=\"Creator rewards\">Creator rewards<\/option><option value=\"Installation partnership\">Installation partnership<\/option><option value=\"Complaint or suggestion\">Queja o sugerencia<\/option><option value=\"Something else\">Something else<\/option><\/select><\/p><\/div><p class=\"abpp-field\"><label for=\"abpp-message\">How can we help? <span aria-hidden=\"true\">*<\/span><\/label><textarea id=\"abpp-message\" name=\"message\" rows=\"6\" maxlength=\"3000\" required><\/textarea><\/p><p><button type=\"submit\" class=\"abpp-btn\">Send request<\/button><\/p><p class=\"abpp-form__alt\">Tambi\u00e9n puedes enviarnos un correo electr\u00f3nico directamente a <a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a>.<\/p><\/form>\n<\/section>\n<section class=\"abpp-sec\" style=\"margin-top:32px\"><h2>Other Ways to Reach Us<\/h2>\n<dl class=\"abpp-defs\">\n<dt>Correo electr\u00f3nico<\/dt><dd><a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a> &mdash; orders, returns, warranty and attachments.<\/dd>\n<dt>Live chat<\/dt><dd>Bottom-right of every page &mdash; product, fitment and policy questions.<\/dd>\n<dt>WhatsApp<\/dt><dd><a href=\"https:\/\/wa.me\/447525068809\" target=\"_blank\" rel=\"noopener\">+44 7525 068809<\/a> &mdash; short questions; please use e-mail for orders and claims.<\/dd>\n<dt>Tel\u00e9fono<\/dt><dd><a href=\"tel:+447525068809\">+44 7525 068809<\/a><\/dd>\n<dt>Self-service<\/dt><dd><a href=\"https:\/\/tesvx.com\/es\/track-your-order\/\">Track your order<\/a> &middot; <a href=\"https:\/\/tesvx.com\/es\/faqs\/\">Preguntas frecuentes<\/a> &middot; <a href=\"https:\/\/tesvx.com\/es\/help-center\/\">Centro de ayuda<\/a><\/dd>\n<\/dl>\n<\/section>\n<section class=\"abpp-sec\"><h2>Business &amp; Partnerships<\/h2>\n<div class=\"abpp-grid2\">\n<div><strong>Wholesale \/ B2B<\/strong><a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a> o <a href=\"https:\/\/tesvx.com\/es\/request-b2b-bulk-pricing\/\">request bulk pricing<\/a>.<\/div>\n<div><strong>Creators &amp; affiliates<\/strong><a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a> &mdash; see <a href=\"https:\/\/tesvx.com\/es\/creator-rewards\/\">Creator Rewards<\/a>.<\/div>\n<div><strong>Installation shops &amp; business<\/strong><a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a> &mdash; see <a href=\"https:\/\/tesvx.com\/es\/installation-partners\/\">Installation Partners<\/a>.<\/div>\n<div><strong>Still not resolved?<\/strong>See <a href=\"https:\/\/tesvx.com\/es\/complaints-suggestions\/\">Quejas y sugerencias<\/a> to reach our management team.<\/div>\n<\/div>\n<\/section>\n<section class=\"abpp-sec\"><h2>Conviene saber<\/h2>\n<div class=\"abpp-faq\">\n<details><summary>How quickly will you reply?<\/summary><p>Within 12 hours during service hours (Monday-Saturday, 9:00 AM-6:00 PM GMT+8).<\/p><\/details>\n<details><summary>What should I include for an order question?<\/summary><p>Your order number, the e-mail used at checkout and a short description. For product or installation issues, photos or a short video help a lot.<\/p><\/details>\n<details><summary>How can I confirm a product fits my Tesla?<\/summary><p>Send us the product link plus your model, year, factory or region (if known), left- or right-hand drive and country.<\/p><\/details>\n<details><summary>Where do I send a return?<\/summary><p>Contact us first. Once your return is approved we send the return address and instructions. Our business address is <strong>not a return address<\/strong> and cannot accept returned parcels.<\/p><\/details>\n<details><summary>What can live chat help with?<\/summary><p>Quick product, fitment, shipping and policy questions. E-mail is still recommended for order changes, returns and warranty claims.<\/p><\/details>\n<\/div>\n<\/section>\n<section class=\"abpp-support\"><p class=\"abpp-label\">Empresa<\/p><h2>Informaci\u00f3n de contacto oficial<\/h2>\n<dl class=\"abpp-defs\">\n<dt>Marca<\/dt><dd>TESVX<\/dd>\n<dt>Empresa<\/dt><dd>Shenzhen Yunhaoyang Technology Co., Ltd.<\/dd>\n<dt>Business address<\/dt><dd>Room 203, No. 12, Lane 13, Lingxia Garden, Area 36, Shanghe Community, Xin&#039;an Subdistrict, Bao&#039;an District, Shenzhen, Guangdong 518101, China<br><em>Business address only &mdash; not a return address.<\/em><\/dd>\n<dt>Correo electr\u00f3nico<\/dt><dd><a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a><\/dd>\n<dt>Sitio web<\/dt><dd><a href=\"https:\/\/tesvx.com\/es\/\">tesvx.com<\/a><\/dd>\n<\/dl>\n<\/section>\n<section class=\"abpp-related\"><p class=\"abpp-label\">Recursos \u00fatiles<\/p><h2>Enlaces \u00fatiles<\/h2><div class=\"abpp-cards\"><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/es\/track-your-order\/\"><span class=\"abpp-card__title\">Sigue tu pedido<\/span><span class=\"abpp-card__text\">Consulta las actualizaciones del transportista con tu n\u00famero de seguimiento.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/es\/shipping-policy\/\"><span class=\"abpp-card__title\">Pol\u00edtica de env\u00edo<\/span><span class=\"abpp-card__text\">Free shipping, methods, duties, tracking and delivery.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/es\/return-refund-policy\/\"><span class=\"abpp-card__title\">Pol\u00edtica de devoluciones y reembolsos<\/span><span class=\"abpp-card__text\">30-day returns, cancellations, costs and refund timing.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/es\/warranty-policy\/\"><span class=\"abpp-card__title\">Pol\u00edtica de garant\u00eda<\/span><span class=\"abpp-card__text\">Coverage by product type, exclusions and claims.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/es\/faqs\/\"><span class=\"abpp-card__title\">Preguntas frecuentes<\/span><span class=\"abpp-card__text\">Quick answers about orders, shipping, returns and fitment.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/es\/complaints-suggestions\/\"><span class=\"abpp-card__title\">Quejas y sugerencias<\/span><span class=\"abpp-card__text\">Remite un caso sin resolver a una instancia superior o comparte una idea.<\/span><\/a><\/div><\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\/ Contact Us Owner Support Real help for every mile Our Tesla accessory specialists are real people who can help you choose the right upgrade, confirm fitment or sort out an order. E-mail is the best way to reach us &mdash; it keeps a written record and lets you attach photos. Quick reference E-mail (recommended) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"#gspb_row-id-gsbp-07130f3{justify-content:space-between;margin-top:0;margin-bottom:0;display:flex;flex-wrap:wrap}#gspb_row-id-gsbp-07130f3>.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap}div[id^=gspb_col-id]{box-sizing:border-box;position:relative;padding:var(--gs-row-column-padding, 15px min(3vw, 20px))}@media (max-width:991.98px){#gspb_row-id-gsbp-07130f3>.gspb_row__content{row-gap:50px}}body.gspb-bodyfront #gspb_row-id-gsbp-07130f3>.gspb_row__content{width:var(--theme-container-width, 1200px);max-width:var(--theme-normal-container-max-width, 1200px)}#gspb_col-id-gsbp-cb16638.gspb_row__col--6{width:calc(50% - 40px)}@media (max-width:991.98px){#gspb_col-id-gsbp-cb16638.gspb_row__col--6{width:100%}}@media (max-width:767.98px){#gspb_col-id-gsbp-cb16638.gspb_row__col--6{width:calc(100% - 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