{"id":68,"date":"2024-12-24T12:51:53","date_gmt":"2024-12-24T12:51:53","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/kiddy\/?page_id=68"},"modified":"2026-10-05T04:02:48","modified_gmt":"2026-10-05T12:02:48","slug":"kontaktieren-sie-uns","status":"publish","type":"page","link":"https:\/\/tesvx.com\/de\/contact-us\/","title":{"rendered":"Kontakt"},"content":{"rendered":"<div class=\"abpp abpp--contact\">\n<nav class=\"abpp-crumb\" aria-label=\"Breadcrumb\"><a href=\"https:\/\/tesvx.com\/de\/\">Startseite<\/a> \/ Kontakt<\/nav>\n<header class=\"abpp-hero\">\n<div>\n<p class=\"abpp-eyebrow\">TESVX Owner Support<\/p>\n<h1 class=\"abpp-title\">Real help for every mile<\/h1>\n<p class=\"abpp-lead\">Our Tesla accessory specialists are real people who can help you choose the right upgrade, confirm fitment or sort out an order. E-mail is the best way to reach us &mdash; it keeps a written record and lets you attach photos.<\/p>\n<\/div>\n<aside class=\"abpp-quick\" aria-label=\"Kurz\u00fcbersicht\"><p class=\"abpp-label\">Kurz\u00fcbersicht<\/p><dl>\n<dt>E-mail (recommended)<\/dt><dd><a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a><\/dd>\n<dt>E-mail replies<\/dt><dd>Within 12 hours<\/dd>\n<dt>Servicezeiten<\/dt><dd>Monday-Saturday, 9:00 AM-6:00 PM GMT+8<\/dd>\n<dt>WhatsApp<\/dt><dd><a href=\"https:\/\/wa.me\/447525068809\" target=\"_blank\" rel=\"noopener\">+44 7525 068809<\/a><\/dd>\n<\/dl><\/aside>\n<\/header>\n<dl class=\"abpp-kpis\">\n<div><dt>E-mail replies<\/dt><dd>Within 12 hours<\/dd><\/div>\n<div><dt>Live chat<\/dt><dd>Every page<\/dd><\/div>\n<div><dt>Servicetage<\/dt><dd>Monday-Saturday<\/dd><\/div>\n<div><dt>Servicezeiten<\/dt><dd>9:00 AM-6:00 PM GMT+8<\/dd><\/div>\n<\/dl>\n<section class=\"abpp-sec\"><h2>What Can We Help With?<\/h2>\n<div class=\"abpp-routes\">\n<a class=\"abpp-route\" href=\"#abpp-contact\"><strong>Bestell-Support<\/strong><span>Changes, missing items and delivery questions.<\/span><\/a>\n<a class=\"abpp-route\" href=\"#abpp-contact\"><strong>Product &amp; fitment<\/strong><span>Send your Tesla model, year and the product link.<\/span><\/a>\n<a class=\"abpp-route\" href=\"#abpp-contact\"><strong>R\u00fcckgabe &amp; Garantie<\/strong><span>Start a return, report a problem or check coverage.<\/span><\/a>\n<a href=\"https:\/\/tesvx.com\/de\/track-your-order\/\" class=\"abpp-route\"><strong>Track my order<\/strong><span>Instant shipment status.<\/span><\/a>\n<\/div>\n<\/section>\n<section class=\"abpp-toolbox\"><p class=\"abpp-label\">Recommended channel<\/p><h2>E-mail Our Support Team<\/h2>\n<p>Best for orders, returns, warranty and anything that needs a written record. Choose a topic so your request reaches the right team; you can reply to our e-mail with photos or video.<\/p>\n<form class=\"abpp-form\" id=\"abpp-contact\" method=\"post\" action=\"https:\/\/tesvx.com\/wp-admin\/admin-post.php\"><input type=\"hidden\" name=\"action\" value=\"abpp_submit\"><input type=\"hidden\" name=\"abpp_form\" value=\"contact\"><input type=\"hidden\" name=\"abpp_page\" value=\"0\"><input type=\"hidden\" id=\"_abpp_nonce\" name=\"_abpp_nonce\" value=\"bd34e62453\" \/><p class=\"abpp-hp\" aria-hidden=\"true\"><label>Dieses Feld leer lassen <input type=\"text\" name=\"abpp_hp\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/p><div class=\"abpp-form__grid\"><p class=\"abpp-field\"><label for=\"abpp-first_name\">Vorname <span aria-hidden=\"true\">*<\/span><\/label><input id=\"abpp-first_name\" type=\"text\" name=\"first_name\" maxlength=\"200\" required><\/p><p class=\"abpp-field\"><label for=\"abpp-last_name\">Nachname <span aria-hidden=\"true\">*<\/span><\/label><input id=\"abpp-last_name\" type=\"text\" name=\"last_name\" maxlength=\"200\" required><\/p><p class=\"abpp-field\"><label for=\"abpp-email\">E-Mail <span aria-hidden=\"true\">*<\/span><\/label><input id=\"abpp-email\" type=\"email\" name=\"email\" maxlength=\"200\" required><\/p><p class=\"abpp-field\"><label for=\"abpp-order\">Bestellnummer <small>(optional)<\/small><\/label><input id=\"abpp-order\" type=\"text\" name=\"order\" maxlength=\"200\"><\/p><p class=\"abpp-field\"><label for=\"abpp-model\">Tesla model &amp; year <small>(optional)<\/small><\/label><input id=\"abpp-model\" type=\"text\" name=\"model\" maxlength=\"200\"><\/p><p class=\"abpp-field\"><label for=\"abpp-topic\">Thema <span aria-hidden=\"true\">*<\/span><\/label><select id=\"abpp-topic\" name=\"topic\" required><option value=\"\">\u2013 Thema ausw\u00e4hlen \u2013<\/option><option value=\"Order support\">Bestell-Support<\/option><option value=\"Product &amp; fitment\">Product &amp; fitment<\/option><option value=\"Returns &amp; warranty\">R\u00fcckgabe &amp; Garantie<\/option><option value=\"Shipping &amp; tracking\">Shipping &amp; tracking<\/option><option value=\"Creator rewards\">Creator rewards<\/option><option value=\"Installation partnership\">Installation partnership<\/option><option value=\"Complaint or suggestion\">Beschwerde oder Vorschlag<\/option><option value=\"Something else\">Something else<\/option><\/select><\/p><\/div><p class=\"abpp-field\"><label for=\"abpp-message\">How can we help? <span aria-hidden=\"true\">*<\/span><\/label><textarea id=\"abpp-message\" name=\"message\" rows=\"6\" maxlength=\"3000\" required><\/textarea><\/p><p><button type=\"submit\" class=\"abpp-btn\">Send request<\/button><\/p><p class=\"abpp-form__alt\">Sie k\u00f6nnen uns auch direkt per E-Mail erreichen unter <a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a>.<\/p><\/form>\n<\/section>\n<section class=\"abpp-sec\" style=\"margin-top:32px\"><h2>Other Ways to Reach Us<\/h2>\n<dl class=\"abpp-defs\">\n<dt>E-Mail<\/dt><dd><a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a> &mdash; orders, returns, warranty and attachments.<\/dd>\n<dt>Live chat<\/dt><dd>Bottom-right of every page &mdash; product, fitment and policy questions.<\/dd>\n<dt>WhatsApp<\/dt><dd><a href=\"https:\/\/wa.me\/447525068809\" target=\"_blank\" rel=\"noopener\">+44 7525 068809<\/a> &mdash; short questions; please use e-mail for orders and claims.<\/dd>\n<dt>Telefon<\/dt><dd><a href=\"tel:+447525068809\">+44 7525 068809<\/a><\/dd>\n<dt>Self-service<\/dt><dd><a href=\"https:\/\/tesvx.com\/de\/track-your-order\/\">Track your order<\/a> &middot; <a href=\"https:\/\/tesvx.com\/de\/faqs\/\">FAQs<\/a> &middot; <a href=\"https:\/\/tesvx.com\/de\/help-center\/\">Hilfe-Center<\/a><\/dd>\n<\/dl>\n<\/section>\n<section class=\"abpp-sec\"><h2>Business &amp; Partnerships<\/h2>\n<div class=\"abpp-grid2\">\n<div><strong>Wholesale \/ B2B<\/strong><a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a> oder <a href=\"https:\/\/tesvx.com\/de\/request-b2b-bulk-pricing\/\">request bulk pricing<\/a>.<\/div>\n<div><strong>Creators &amp; affiliates<\/strong><a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a> &mdash; see <a href=\"https:\/\/tesvx.com\/de\/creator-rewards\/\">Creator Rewards<\/a>.<\/div>\n<div><strong>Installation shops &amp; business<\/strong><a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a> &mdash; see <a href=\"https:\/\/tesvx.com\/de\/installation-partners\/\">Installation Partners<\/a>.<\/div>\n<div><strong>Still not resolved?<\/strong>See <a href=\"https:\/\/tesvx.com\/de\/complaints-suggestions\/\">Beschwerden &amp; Vorschl\u00e4ge<\/a> to reach our management team.<\/div>\n<\/div>\n<\/section>\n<section class=\"abpp-sec\"><h2>Gut zu wissen<\/h2>\n<div class=\"abpp-faq\">\n<details><summary>How quickly will you reply?<\/summary><p>Within 12 hours during service hours (Monday-Saturday, 9:00 AM-6:00 PM GMT+8).<\/p><\/details>\n<details><summary>What should I include for an order question?<\/summary><p>Your order number, the e-mail used at checkout and a short description. For product or installation issues, photos or a short video help a lot.<\/p><\/details>\n<details><summary>How can I confirm a product fits my Tesla?<\/summary><p>Send us the product link plus your model, year, factory or region (if known), left- or right-hand drive and country.<\/p><\/details>\n<details><summary>Where do I send a return?<\/summary><p>Contact us first. Once your return is approved we send the return address and instructions. Our business address is <strong>not a return address<\/strong> and cannot accept returned parcels.<\/p><\/details>\n<details><summary>What can live chat help with?<\/summary><p>Quick product, fitment, shipping and policy questions. E-mail is still recommended for order changes, returns and warranty claims.<\/p><\/details>\n<\/div>\n<\/section>\n<section class=\"abpp-support\"><p class=\"abpp-label\">Unternehmen<\/p><h2>Offizielle Kontaktinformationen<\/h2>\n<dl class=\"abpp-defs\">\n<dt>Marke<\/dt><dd>TESVX<\/dd>\n<dt>Unternehmen<\/dt><dd>Shenzhen Yunhaoyang Technology Co., Ltd.<\/dd>\n<dt>Business address<\/dt><dd>Room 203, No. 12, Lane 13, Lingxia Garden, Area 36, Shanghe Community, Xin&#039;an Subdistrict, Bao&#039;an District, Shenzhen, Guangdong 518101, China<br><em>Business address only &mdash; not a return address.<\/em><\/dd>\n<dt>E-Mail<\/dt><dd><a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a><\/dd>\n<dt>Website<\/dt><dd><a href=\"https:\/\/tesvx.com\/de\/\">tesvx.com<\/a><\/dd>\n<\/dl>\n<\/section>\n<section class=\"abpp-related\"><p class=\"abpp-label\">N\u00fctzliche Ressourcen<\/p><h2>Hilfreiche Links<\/h2><div class=\"abpp-cards\"><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/de\/track-your-order\/\"><span class=\"abpp-card__title\">Bestellung verfolgen<\/span><span class=\"abpp-card__text\">Pr\u00fcfen Sie die Sendungsupdates des Zustellers mit Ihrer Sendungsnummer.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/de\/shipping-policy\/\"><span class=\"abpp-card__title\">Versandbedingungen<\/span><span class=\"abpp-card__text\">Free shipping, methods, duties, tracking and delivery.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/de\/return-refund-policy\/\"><span class=\"abpp-card__title\">R\u00fcckgabe- &amp; R\u00fcckerstattungsrichtlinie<\/span><span class=\"abpp-card__text\">30-day returns, cancellations, costs and refund timing.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/de\/warranty-policy\/\"><span class=\"abpp-card__title\">Garantiebedingungen<\/span><span class=\"abpp-card__text\">Coverage by product type, exclusions and claims.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/de\/faqs\/\"><span class=\"abpp-card__title\">FAQs<\/span><span class=\"abpp-card__text\">Quick answers about orders, shipping, returns and fitment.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/de\/complaints-suggestions\/\"><span class=\"abpp-card__title\">Beschwerden &amp; Vorschl\u00e4ge<\/span><span class=\"abpp-card__text\">Einen ungel\u00f6sten Fall eskalieren oder eine Idee teilen.<\/span><\/a><\/div><\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\/ Contact Us Owner Support Real help for every mile Our Tesla accessory specialists are real people who can help you choose the right upgrade, confirm fitment or sort out an order. E-mail is the best way to reach us &mdash; it keeps a written record and lets you attach photos. Quick reference E-mail (recommended) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"#gspb_row-id-gsbp-07130f3{justify-content:space-between;margin-top:0;margin-bottom:0;display:flex;flex-wrap:wrap}#gspb_row-id-gsbp-07130f3>.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap}div[id^=gspb_col-id]{box-sizing:border-box;position:relative;padding:var(--gs-row-column-padding, 15px min(3vw, 20px))}@media (max-width:991.98px){#gspb_row-id-gsbp-07130f3>.gspb_row__content{row-gap:50px}}body.gspb-bodyfront #gspb_row-id-gsbp-07130f3>.gspb_row__content{width:var(--theme-container-width, 1200px);max-width:var(--theme-normal-container-max-width, 1200px)}#gspb_col-id-gsbp-cb16638.gspb_row__col--6{width:calc(50% - 40px)}@media (max-width:991.98px){#gspb_col-id-gsbp-cb16638.gspb_row__col--6{width:100%}}@media (max-width:767.98px){#gspb_col-id-gsbp-cb16638.gspb_row__col--6{width:calc(100% - 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