{"id":3871,"date":"2026-09-30T10:04:41","date_gmt":"2026-09-30T10:04:41","guid":{"rendered":"https:\/\/tesvx.com\/index.php\/track-your-order\/"},"modified":"2026-10-25T19:52:42","modified_gmt":"2026-10-26T03:52:42","slug":"ihre-bestellung-verfolgen","status":"publish","type":"page","link":"https:\/\/tesvx.com\/de\/track-your-order\/","title":{"rendered":"Bestellung verfolgen"},"content":{"rendered":"<div class=\"abpp abpp--track\">\n<nav class=\"abpp-crumb\" aria-label=\"Breadcrumb\"><a href=\"https:\/\/tesvx.com\/de\/\">Startseite<\/a> \/ Bestellung verfolgen<\/nav>\n<header class=\"abpp-hero\">\n<div>\n<p class=\"abpp-eyebrow\">TESVX Order Support<\/p>\n<h1 class=\"abpp-title\">Bestellung verfolgen<\/h1>\n<p class=\"abpp-lead\">Enter the tracking number from your shipping confirmation e-mail to see the latest carrier status.<\/p>\n<\/div>\n<aside class=\"abpp-quick\" aria-label=\"Kurz\u00fcbersicht\"><p class=\"abpp-label\">Kurz\u00fcbersicht<\/p><dl>\n<dt>Processing<\/dt><dd>1-3 Werktage<\/dd>\n<dt>Tracking active<\/dt><dd>Within 24-72 hours<\/dd>\n<dt>Lookup provider<\/dt><dd>17TRACK<\/dd>\n<dt>Support<\/dt><dd><a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a><\/dd>\n<\/dl><\/aside>\n<\/header>\n<dl class=\"abpp-kpis\">\n<div><dt>Processing<\/dt><dd>1-3 Werktage<\/dd><\/div>\n<div><dt>US &amp; Canada<\/dt><dd>7-15 days<\/dd><\/div>\n<div><dt>UK &amp; Europe<\/dt><dd>7-12 days<\/dd><\/div>\n<div><dt>No update for<\/dt><dd>5 business days? Contact us<\/dd><\/div>\n<\/dl>\n<section class=\"abpp-toolbox\"><p class=\"abpp-label\">Sendungsverfolgungstool<\/p><h2>Ihr Paket verfolgen<\/h2>\n<p>The tracking page of 17TRACK opens in a new tab. We do not store the number you enter.<\/p>\n<form class=\"abpp-form abpp-track\" data-abpp-track=\"https:\/\/t.17track.net\/en#nums=\" action=\"\"><p class=\"abpp-field\"><label for=\"abpp-track-number\">Sendungsnummer<\/label><span class=\"abpp-track__row\"><input id=\"abpp-track-number\" type=\"text\" name=\"nums\" maxlength=\"60\" required autocomplete=\"off\" spellcheck=\"false\"><button type=\"submit\" class=\"abpp-btn\">Sendung verfolgen<\/button><\/span><\/p><noscript><p><a href=\"https:\/\/t.17track.net\/en#nums=\" target=\"_blank\" rel=\"noopener\">Sendungsverfolgung \u00f6ffnen<\/a><\/p><\/noscript><input type=\"hidden\" name=\"trp-form-language\" value=\"de\"\/><\/form>\n<\/section>\n<section class=\"abpp-sec\" style=\"margin-top:32px\"><h2>Where Is My Tracking Number?<\/h2>\n<ul>\n<li>In the &ldquo;Your order has shipped&rdquo; e-mail from support@tesvx.com (check spam or promotions folders).<\/li>\n<li>In <strong>My Account &rarr; Orders<\/strong> if you checked out with an account.<\/li>\n<li>Orders that ship in several packages have one tracking number per package.<\/li>\n<\/ul>\n<\/section>\n<section class=\"abpp-sec\"><h2>Estimated Delivery Times<\/h2>\n<p>Delivery time = processing (1-3 business days) + transit.<\/p>\n<div class=\"abpp-tablewrap\"><table class=\"abpp-table\">\n<thead><tr><th>Destination<\/th><th>Free Shipping (orders at least US$149)<\/th><th>Express Shipping<\/th><\/tr><\/thead>\n<tbody>\n<tr><td>United States &amp; Canada<\/td><td>7-15 days<\/td><td>10-15 days<\/td><\/tr>\n<tr><td>United Kingdom &amp; Europe<\/td><td>7-12 days<\/td><td>7-12 days<\/td><\/tr>\n<tr><td>Australia &amp; New Zealand<\/td><td>5-10 days<\/td><td>10-15 days<\/td><\/tr>\n<tr><td>Japan<\/td><td>5-10 days<\/td><td>5-10 days<\/td><\/tr>\n<tr><td>Brazil &amp; Russia<\/td><td>10-15 days<\/td><td>Shown at checkout<\/td><\/tr>\n<tr><td>Other countries<\/td><td colspan=\"2\">Shown at checkout before you pay<\/td><\/tr>\n<\/tbody><\/table><\/div>\n<p>Estimates only. Customs, weather, holidays and carrier delays can add time.<\/p>\n<\/section>\n<section class=\"abpp-sec\"><h2>Common Tracking Questions<\/h2>\n<dl class=\"abpp-defs\">\n<dt>&ldquo;No information yet&rdquo;<\/dt><dd>Tracking usually activates within 24-72 hours of shipping.<\/dd>\n<dt>No updates for several days<\/dt><dd>Normal during line-haul flights and customs. If nothing changes for 5 business days, contact us and we will check with the carrier.<\/dd>\n<dt>Shows delivered but not received<\/dt><dd>Follow the steps in our <a href=\"https:\/\/tesvx.com\/de\/shipping-policy\/\">Versandbedingungen<\/a> (section 7) and send us the carrier&rsquo;s case number.<\/dd>\n<dt>Held in customs<\/dt><dd>Check whether a tax ID or payment is requested and contact us. If customs holds your parcel for more than 21 business days, we replace or refund it.<\/dd>\n<\/dl>\n<\/section>\n<section class=\"abpp-support\"><p class=\"abpp-label\">Support<\/p><h2>Need Help With a Delivery?<\/h2>\n<p>E-Mail <a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a> with your order number and tracking number. We reply within 12 hours during service hours.<\/p>\n<\/section>\n<section class=\"abpp-section\"><h2>Business Information<\/h2><p>TESVX is operated by Shenzhen Yunhaoyang Technology Co., Ltd..<\/p>Room 203, No. 12, Lane 13, Lingxia Garden, Area 36, Shanghe Community, Xin&#039;an Subdistrict, Bao&#039;an District, Shenzhen, Guangdong 518101, China<p>Business address only, not a return address. Please contact <a href=\"mailto:support@tesvx.com\">support@tesvx.com<\/a> before sending any return.<\/p><\/section>\n<section class=\"abpp-related\"><p class=\"abpp-label\">N\u00fctzliche Ressourcen<\/p><h2>Verwandte Richtlinienseiten<\/h2><div class=\"abpp-cards\"><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/de\/shipping-policy\/\"><span class=\"abpp-card__title\">Versandbedingungen<\/span><span class=\"abpp-card__text\">Free shipping, methods, duties, tracking and delivery.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/de\/return-refund-policy\/\"><span class=\"abpp-card__title\">R\u00fcckgabe- &amp; R\u00fcckerstattungsrichtlinie<\/span><span class=\"abpp-card__text\">30-day returns, cancellations, costs and refund timing.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/de\/faqs\/\"><span class=\"abpp-card__title\">FAQs<\/span><span class=\"abpp-card__text\">Quick answers about orders, shipping, returns and fitment.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/de\/contact-us\/\"><span class=\"abpp-card__title\">Kontakt<\/span><span class=\"abpp-card__text\">Email-first support with replies within 12 hours.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/de\/warranty-policy\/\"><span class=\"abpp-card__title\">Garantiebedingungen<\/span><span class=\"abpp-card__text\">Coverage by product type, exclusions and claims.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/tesvx.com\/de\/help-center\/\"><span class=\"abpp-card__title\">Hilfe-Center<\/span><span class=\"abpp-card__text\">Den passenden Supportweg f\u00fcr Ihren Fall finden.<\/span><\/a><\/div><\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\/ Track Your Order Order Support Track Your Order Enter the tracking number from your shipping confirmation e-mail to see the latest carrier status. Quick reference Processing Tracking active Within Lookup provider Support Processing US &amp; Canada UK &amp; Europe No update for ? Contact us Tracking tool Track Your Package The tracking page of [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"class_list":["post-3871","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"disabled","page_structure_type":"type-4","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"_links":{"self":[{"href":"https:\/\/tesvx.com\/de\/wp-json\/wp\/v2\/pages\/3871","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tesvx.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tesvx.com\/de\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/tesvx.com\/de\/wp-json\/wp\/v2\/comments?post=3871"}],"version-history":[{"count":3,"href":"https:\/\/tesvx.com\/de\/wp-json\/wp\/v2\/pages\/3871\/revisions"}],"predecessor-version":[{"id":32711,"href":"https:\/\/tesvx.com\/de\/wp-json\/wp\/v2\/pages\/3871\/revisions\/32711"}],"wp:attachment":[{"href":"https:\/\/tesvx.com\/de\/wp-json\/wp\/v2\/media?parent=3871"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}